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lang: en
template: service-story
page_path: product/atlas
---

# The service-oriented operating model. From architecture to **outcomes**.
> Jadey Atlas

Atlas provides a connected view of the service-oriented operating model. Your enterprise structure, services, and accountabilities are linked to actual execution by people and Service Agents, including documented results, defined metrics, and estimated model costs where the necessary execution and usage data are available.

**This reveals how your enterprise is organized, how it actually works, and what it delivers.**

[Discuss your use case](action:demo-booking)

[Explore Jadey AI](/en/product)

## Make the architecture of enterprise capabilities visible. {#enterprise-capabilities}
> The organization as a whole

Enterprise performance emerges from the interaction of many services. Atlas brings these services, their relationships, and the accountable people and Service Agents into a shared perspective.

Business areas and domain responsibilities become visible alongside the service relationships that connect them. Individual organizational units form a connected picture of the enterprise's capabilities.

## Make actual work transparent. {#actual-execution}
> Architecture and operational reality

An organizational architecture gains meaning through day-to-day execution. Atlas connects defined services to the requests, contributions, and decisions that produce their results.

Collaboration between people and Service Agents becomes traceable across services and business areas, **down to individual executions**. The service-oriented operating model becomes visible in its actual functioning as well as its structure.

### Assess delivery risk {#service-map}

| Service | Service provider | Customer | Outcome | Precondition |
| --- | --- | --- | --- | --- |
| Assess delivery risk | Operations · Service Owner · Service Agent | Sales · Customer Success · Service Agent | Risk assessment, rationale, next action | Confirmed customer order |
| Provide stock and inbound data | Data platform · Data Steward · Service Agent | Operations · Service Owner · Service Agent | Stock, inbound supply, timestamp, and data quality | Material and quantity known |
| Clarify supplier options | Procurement · Supplier Coordinator · Service Agent | Operations · Service Owner · Service Agent | Supply option, reliability, and rationale | Supplier relationship known |
| Approve the risk decision | Management · Authorized approver · Service provider | Operations · Service Owner · Service Agent | Approval, rejection, or escalation | Risk threshold exceeded or margin affected |

## Make enterprise performance verifiable. {#performance-evidence}
> Performance and accountability

Atlas connects delivered services to documented results, quality requirements, and available execution evidence. Defined metrics and targets make the performance of the recorded services and areas verifiable.

Management gains a basis for assessing reliability, outcome quality, and deviations in the context of the responsible services.

## Understand economics at the service level. {#service-economics}
> Service economics

Atlas assigns recorded model usage and the resulting estimated model costs to executed services and their outcomes. Recorded usage, estimated model costs, and execution volumes become visible within the configured area, down to individual executions and steps.

This makes it possible to assess both **what is delivered** and **the effort involved**. Economic development becomes part of the same perspective on the service-oriented operating model. Model cost estimates rely on recorded usage and pricing data; they replace neither provider invoices nor a complete process cost or TCO assessment.

## Make organizational change traceable. {#organizational-change}
> Transformation and leadership

Jadey Steward uncovers the existing organization of work and develops a service-oriented target architecture. Atlas brings these organizational perspectives together with actual execution.

Management can examine planned change and understand how its services perform in operation. The starting point, target architecture, and operational results become a shared basis for further decisions.

[Explore Jadey Steward](/en/product/steward)

## One connected picture. A basis for enterprise leadership. {#leadership}
> Leadership

Jadey AI makes the service-oriented operating model executable. **Atlas makes its architecture, actual execution, and outcomes visible in context.**

Management gains the transparency to assess accountability, performance, and economics at the service level and develop the organization with purpose.

[Discuss your use case](action:demo-booking)

[Service-oriented operating model](/en/operating-model)